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While we are hard at work bringing your order to life as soon as the order is placed, you will not receive a tracking number until we have sent the item to one of our carriers: UPS or Fedex.
Nestig products are made-to-order, so they each have different delivery times - you can see the expected delivery date for each item in your order above. Once it has shipped, shipping typically takes about a week.
Our products are shipped separately for a couple reasons. The main reason is that each of our products are manufactured in different facilities. Because of our no-inventory model, we make products to order and ship them directly to you! The second reason is that many of our products have different delivery times. Whenever a product in your order is ready, we want to get it to you as soon as possible!
Our cribs are shipped via Fedex or UPS and once the crib ships, it should arrive 1-2 weeks later. The crib will arrive in 2 or 3 boxes depending on the specific model.
All Nestig products except wallpaper* are covered by our 60-day return policy, which means that if you don’t love your product within 60 days of receiving it, you can return it for a full refund. Just email firstname.lastname@example.org for instructions.
*For more information, click here!
The boxes that our cribs ship in can be recycled. Some of the packing materials inside the box are not recyclable — we know there is room for improvement here, but our first priority is to make sure that the crib arrives in perfect condition for safe sleeping.
For our rugs, sheets, and mobiles, we are proud that our packaging is 100% recyclable and plastic-free!
Our Customer Experience team is on hand to answer any questions, help you set up and use your Nestig products, and bring the nursery you imagine to life! Our support team hours are Monday-Friday from 10am-5pm Eastern.
You can reach us by email at email@example.com, chat with us using the icon at the bottom right of your screen, or text/leave a voicemail at (856) 499-5708!